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Privacy Policy

Last updated: April 20, 2026

 

Ascend (“Ascend,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, submit a form, apply to a program, make a purchase, sign up for updates, or otherwise interact with us online.

 

1. Information We Collect

We may collect:

  • Contact information, such as your name, email address, phone number, company, and job title
  • Information you submit through forms, applications, inquiries, surveys, or other communications 
  • Payment and transaction information, if you make a purchase
  • Website usage and device information, such as IP address, browser type, pages viewed, and general site activity 

 

2. How We Use Information

We may use your information to:

  • respond to inquiries and communicate with you;
  • process applications, registrations, and purchases;
  • deliver programs, resources, and related support;
  • send operational updates and service-related messages;
  • send marketing emails or updates you choose to receive;
  • improve our website, content, and services; and
  • protect our business, users, and systems, and comply with legal obligations. 

 

3. How We Share Information

We may share personal information with service providers that help us operate our website, communications, payments, analytics, and related business operations. This includes third-party payment processors who handle transactions on our behalf. These providers are not permitted to use your information for their own purposes.

We may also disclose information if required by law, to protect our rights or security, or as part of a business transfer or reorganization.

We do not sell personal information.

 

4. Cookies and Analytics

We may use cookies and similar technologies to operate our website, understand usage, and improve performance.

You can manage cookies through your browser settings. Please note that disabling cookies may affect how the site functions.

 

5. Email Communications

If you sign up for updates or resources, we may send you emails about Ascend, our programs, and related content. You can unsubscribe at any time using the link in the email or by contacting us through our website.

We may still send service-related communications where necessary.

 

6. Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described above, including to provide services, maintain records, and comply with legal obligations.

We use reasonable safeguards designed to protect personal information. However, no internet transmission or storage system is completely secure.

 

7. Your Choices and Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. California residents may also have additional rights under the California Consumer Privacy Act, including the right to know what personal information we have collected and the right to request its deletion.

We do not sell personal information, and we do not discriminate against anyone who exercises their privacy rights.

To make a request or ask a privacy question, please contact us through our website.

 

8. Children’s Privacy

Ascend is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above.

 

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through our website.